Privacy Policy
Last updated: December 1, 2025
1. Introduction
Mockado ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mockup generation service.
By using Mockado, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account Information: When you create an account, we collect:
- Email address
- Name (if provided via social login)
- Profile picture (if provided via social login)
Uploaded Content: Screenshots and images you upload to generate mockups. These are processed by our AI service and are not stored permanently on our servers.
Usage Data: Information about how you use our service, including generation preferences, feature usage, and interaction patterns.
Payment Information: When you purchase credits, payment processing is handled by Stripe. We do not store your full credit card details.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our mockup generation service
- Process your uploaded images through our AI pipeline
- Manage your account and credit balance
- Process payments and transactions
- Send important service updates and notifications
- Improve our service and develop new features
- Respond to your inquiries and support requests
4. Third-Party Services
We use the following third-party services to operate Mockado:
Supabase: Provides authentication, database, and backend infrastructure. Your account data and generation history are stored securely on Supabase's servers.
WaveSpeed AI: Powers our image generation capabilities. When you generate a mockup, your uploaded image is sent to WaveSpeed's API for processing.
Stripe: Handles all payment processing. Your payment information is processed directly by Stripe and is subject to their Privacy Policy.
Google & Apple: If you sign in using Google or Apple, we receive basic profile information as permitted by your account settings. We do not have access to your Google or Apple account passwords.
5. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Image Processing: Uploaded images are processed in real-time and are not permanently stored. Generated mockups are returned to you and stored locally in your browser.
Local Storage: We use your browser's local storage to save your gallery, preferences, and in-progress generation tasks for convenience.
6. Cookies & Local Storage
Mockado uses cookies and local storage for:
- Authentication session management
- Storing your generated mockups locally
- Saving your preferences and settings
- Tracking pending generation tasks
We do not use tracking cookies for advertising purposes.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your account and associated data
- Data Portability: Request your data in a portable format
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the information below.
8. Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
9. Children's Privacy
Mockado is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: mockado.app@gmail.com